Privacy Policy
Last updated: October 26, 2026
Vancity Adventure is operated by Vancity Adventure Films Inc. (“Vancity Adventure,” “we,” “us,” or “our”), a company incorporated in British Columbia, Canada. This Privacy Policy explains what personal information we collect through our website, vancityadventure.ca (the “Site”), how we use it, and the choices you have.
Our mailing address is #131–19567 Fraser Hwy, Surrey, BC V3S 9A4, Canada. You can reach us any time at info@vancityadventure.ca.
Information We Collect
Information you give us: When you place an order in our shop, we collect your name, billing and shipping address, email address, and order details so we can process and deliver your purchase. When you sign up for our email list, we collect your email address. When you contact us or leave a comment, we receive your name, email address, and the contents of your message.
Payment information: Payments are processed by secure third-party payment providers. We do not store your full credit card number on our systems.
Information collected automatically: Like most websites, we collect basic technical information when you visit the Site, such as your IP address, browser type, device information, and the pages you view. This information is collected through cookies and similar tools — see our Cookie Policy for details.
Embedded content: Our pages include embedded videos and content from third-party platforms such as YouTube and Vimeo. Interacting with embedded content is the same as visiting that platform’s own website, and those platforms may collect data about you under their own privacy policies.
How We Use Your Information
We use the information we collect to: process and ship your orders; send you emails and updates you have signed up for; respond to your questions and provide customer support; improve our website, videos, and products; and meet our legal and accounting obligations. We do not sell your personal information to anyone.
Sharing Your Information
We share personal information only with the service providers who help us run the Site and our business — for example, payment processors, print-on-demand and shipping partners who fulfill your orders, and our website hosting and email providers. These providers receive only the information they need to perform their work. We may also disclose information if required by law.
Your Rights and Choices
You may unsubscribe from our email list at any time using the link in any email we send. You may ask us to access, correct, or delete the personal information we hold about you by contacting us at info@vancityadventure.ca, and we will respond within a reasonable time. You can control cookies through your browser settings (see our Cookie Policy).
Data Retention and Security
We keep personal information only as long as needed for the purposes described above and to meet legal requirements. We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with the date it was last updated.
Contact Us
Questions about this policy or your information: info@vancityadventure.ca, or Vancity Adventure Films Inc., #131–19567 Fraser Hwy, Surrey, BC V3S 9A4, Canada.
